70% Less Email Back-and-Forth

Tenant Communication Platform for Shopping Malls

Stop drowning in tenant emails. Simplaq's tenant portal centralizes all communication, documents, and requests—improving satisfaction and saving hours every week.

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Trusted by Industry Leaders

Simplaq is trusted by TOP management companies

CBRE
Colliers
Cushman & Wakefield

Simplaq is trusted by professionals from TOP malls

Bory Mall
Avion Shopping Park
VIVO!
Olympia Plzeň
Fashion Arena Prague Outlet
Quadrio
Kotva
Šantovka
Kapolei Commons
Outlet Village
Novo Plaza
G3 Mall
Hafra Tower
Santovka
DBK Center
Lansdowne Place
Stop Shop
VIVO! Hostivař
Bory Mall
Avion Shopping Park
VIVO!
Olympia Plzeň
Fashion Arena Prague Outlet
Quadrio
Kotva
Šantovka
Kapolei Commons
Outlet Village
Novo Plaza
G3 Mall
Hafra Tower
Santovka
DBK Center
Lansdowne Place
Stop Shop
VIVO! Hostivař
Bory Mall
Avion Shopping Park
VIVO!
Olympia Plzeň
Fashion Arena Prague Outlet
Quadrio
Kotva
Šantovka
Kapolei Commons
Outlet Village
Novo Plaza
G3 Mall
Hafra Tower
Santovka
DBK Center
Lansdowne Place
Stop Shop
VIVO! Hostivař
View all customers

Tenant Communication Shouldn't Be This Hard

Email chains get lost. Documents live in different folders. Important announcements go unseen. Simplaq fixes this with a purpose-built communication hub for retail properties.

One Platform for All Tenant Interactions

Centralized Communication Hub

Replace scattered emails with a single platform for announcements, discussions, and updates.

Document Management

Share leases, operating manuals, marketing guidelines, and reports in an organized library.

Real-Time Notifications

Push notifications and alerts ensure tenants never miss important updates.

Marketing Coordination

Align on center-wide campaigns, share promotional calendars, and coordinate events.

Maintenance Requests

Digital ticketing system with priority routing and status tracking for faster resolution.

Reporting & Analytics

Share foot traffic data, sales benchmarks, and performance metrics with tenants.

What Our Customers Use It For

  • Eliminate email overload with centralized announcements
  • Share operating hours and holiday schedules instantly
  • Coordinate marketing campaigns across all tenants
  • Distribute monthly performance reports automatically
  • Manage maintenance requests with full audit trail
  • Onboard new tenants quickly with digital workflows

See it in action

Get a personalized walkthrough of the tenant portal for your property.

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Properties That Transformed Tenant Relations

Shopping Mall

Aupark Hradec Králové – Mobile App & Digital Ecosystem

How Aupark Hradec Králové replaced its legacy mobile application with a fully integrated digital ecosystem—combining a loyalty program, push notifications, web synchronization, digital signage, and upcoming navigation and parking services.

Seamless
Platform Migration
Real-Time
Content Sync
Shopping Mall

Digitalization and Content Management at Futurum Hradec Králové

The Futurum Hradec Králové shopping center decided to modernize its communication ecosystem by deploying an advanced digital signage platform. The goal was to replace outdated processes with a modern, fully cloud-based solution that enables efficient advertising space management and increases interactivity for visitors.

Self-Service
Campaign Management
100% Remote
Content Control

FAQ - Tenant Communication

What is a tenant communication platform?
A tenant communication platform is a centralized digital hub that enables property managers and tenants to share documents, coordinate marketing campaigns, submit maintenance requests, and stay aligned on property-wide announcements—eliminating email overload and miscommunication.
How does the platform improve tenant satisfaction?
By providing tenants with instant access to important documents, real-time announcements, and quick response to maintenance requests. Our customers report tenant satisfaction scores improving from 3.2/5 to 4.7/5 on average.
Can tenants access the platform on mobile devices?
Yes, the tenant portal is fully responsive and available as both a web app and native mobile app for iOS and Android, ensuring tenants can stay connected from anywhere.
How do you handle tenant onboarding?
We provide a guided onboarding process with self-service registration, automated welcome sequences, and training materials. Most tenants are up and running within 24 hours.
Is there a limit to the number of tenants we can add?
No limits. Our platform scales from small retail centers to large mixed-use developments with hundreds of tenants. Pricing is based on modules, not user count.
Can we customize the platform with our branding?
Absolutely. White-label options are available for both the web portal and mobile app, allowing you to present a consistent brand experience to tenants.

Let's get started
on something great

Discover how our shopping centre management and retail analytics software can transform your business and drive revenue.

  • Custom solutions for your property
  • Dedicated support team
  • Fast implementation

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