Shopping Malls - Simplaq

Shopping Mall Digitalization Platform

Simplaq will transform your mall into omnichannel hub. Know your customers better, do your marketing smarter and manage the all Mall digital channels.

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+50 Points

Navigating to

Reebok store

Helpful results

Benefits For The Mall

Increase Customer Retention

The Simplaq is helping consumers get the most out of their shopping experience with directions, parking, updates on discounts, special offers, upcoming events that the app users can avail through push notifications.

More Effective Communication

A mobile app is the most efficient way of staying in touch with your customers. Once a customer downloaded the app, you can communicate with your app users.

Easier Mall Management

All info about a shopping mall in the palm of your hand, accessible from a phone app: parking information, navigation around the mall, ongoing offers, promotions and events calendar, loyalty program, tenant management and integration with social

Our Features

Tenants Managment

Offices, Shops and Restaurants paired with the floor plan. Platform provides fast and fully remote onboarding of all tenants.

Offices

Shops

Restaurants

Directory of Tenants

Large shopping malls often have a complex directory of stores and services, causing confusion for customers. However, our shopping mall navigation system can accurately locate users’ positions indoors, making it easier for customers to find their desired locations.

Useful Info

Simplaq can help you establish a directory of all tenants, including shops, businesses, and restaurants, categorized by name and type. Our directory provides essential information such as location, opening hours, phone numbers, and website links to brand or company sites.

Our Features

Events Planning

With Simplaq, mall management can effectively plan and organize events, such as concerts, exhibitions, and promotions. This feature also allows for communication of these events to customers through various digital channels.

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News

Consumers can add their favorite retail stores to a list of favorites and receive exclusive offers and deals from those specific stores. This feature was designed to create a sense of community among consumers who share similar interests in brands, products, and services.

Events

With Simplaq, customers will never miss out on offers or events held in your shopping mall. By creating a news post, customers will receive immediate notifications through the app and social media, ensuring that they are always up-to-date with the latest promotions and events.

Succesful Shopping mall

Key is repeating things customers 😍 LOVE and eliminating those they 😡 HATE

Good mix of tenants

Interesting offers

Saving money on products

Feeling appreciated

Poor ventilation and air conditioning

Restrictions on office hours and access

Unreliable or slow internet connections

Insufficient equipment and technology

Difficulty in establishing a sense of community or building relationships with other businesses

Lack of privacy in shared spaces or meeting rooms

Saving money on products

Feeling appreciated

Interesting offers

Good mix of tenants

Dashboard

Simplaq offers malls a detailed analysis of their customers and their actions, enabling personalized product suggestions and targeted notifications that align with each individual’s preferences. By leveraging access to past purchase records, malls can deliver a customized and unique shopping experience to every customer.

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Our Solutions

Extention Modules

Loyalty System

Customers can easily upload a photo of their receipt and get loyalty points for transaction instantly. In case of warranty claim customer can simply show the digital copy of the receipt within the app to the seller.

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Maps & Navigation

No longer will smartphone users need to wander around looking for static maps or information booths.

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Tenants Portal

All requests are registered and are assigned to the´right person based on their type. You can use the system to discuss the latest issues with your tenants. Create posts and your tenants will be able to reply to them.

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Parking Managment

We integrate the existing parking system with Simplaq. Once parking spaces are digitized, drivers can see what spaces are free or pay for parking from the mobile app.

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Our Referals

Simplaq is trusted by professionals from top companies

Pavel Urban

Head of Retail, CBRE Czech republic

Provided invaluable expertise and support to our digital marketing technology projects

I don’t actually see Simplaq as a supplier, but as a progressive and accommodating partner with whom we can flexibly implement and process marketing-digital solutions. I also highly appreciate the innovative and open approach, thanks to which we can cooperate with each other, develop other effective tools, or even brainstorm freely.

Let’s get started on something great

Discover how our shopping centre management and retail analytics software can transform your business and drive revenue

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Our Features

Loyalty System

Simplaq enables the mall to offer a variety of rewards to customers in exchange for points: such as products, services, free parking, free amenities, gift cards, or other benefits.

Give points

Simplaq allows customers to earn points each time they visit the mall by simply checking in through GPS location. This feature encourages customers to visit the mall more frequently and earn rewards while doing so.

Reward loyalty

Gift Vouchers

Helpful results

Increase Customer Retention

More Effective Communication

Easier Mall Management

Our Features

Directory of Tenants

Useful Info

Our Features

Events Planning

News

Events

Our Solutions

Loyalty System

Maps & Navigation

Tenants Portal

Parking Managment

Our Referals

Pavel Urban

Our Features

Our Solutions

Tenant Engagement

Book shared amenities

Report broken equipment

Check public transport information

See daily restaurant offers