Our facility management feature is designed to help shopping mall operators manage all aspects of their facilities efficiently. From maintenance to security and cleaning, we provide tools that enable you to streamline your operations and enhance your customers' experience.

In short
Simplaq gives mall operators a single record for each tenant's lease agreements, vendor contracts and supporting documents, with live status on modifications and critical dates so renewal and expiry deadlines are visible before they are missed.
A mid-size mall runs dozens of concurrent lease agreements, each with its own renewal date, indexation clause, amendment history and supporting documents. When those live across email threads, personal drives and paper files, nobody has a single view of what is coming due.
The result is missed renewal windows, disputes over which contract version is current, and finance teams reconstructing income and expense positions from scattered PDFs instead of a maintained record.
Needs to know, on a given week, which contracts renew, expire, or trigger an option period — without opening every tenant folder.
Signs off on tenant requests and disputes and needs the current contract version and its terms on hand, not a search through shared drives.
Reconciles rent income against lease terms and needs revenue and expense figures tied to the correct, current contract.
How the workflow runs
Centralize the contractLeasing manager
Lease agreements, vendor contracts and related documents are stored and organized in one location per tenant, replacing scattered files.
Track modifications and datesLeasing manager
Any change to a contract is logged with a live update, and critical dates (renewal, expiry, review) are recorded against the agreement.
Route tenant requestsTenant / operations
Tenants submit requests directly through the system instead of by letter or email; each request is registered and assigned to the right person by type.
Reconcile income and expenseFinance
Revenue and expenses are tracked against the current contract terms so budget and financial deadlines are monitored from the same data.
Store, organize and monitor lease agreements, vendor contracts and other essential documents in a centralized location per tenant.
Receive live updates when a contract is modified, and visibility into critical dates tied to each agreement.
Automated reminders reduce the risk of missing renewal periods or other crucial contract deadlines.
Upload and edit documents in one place, shareable across the team, with real-time notifications on the latest version.
Tenants submit requests directly through the system; requests are registered and assigned to the right person based on type, and can be discussed as posts tenants can reply to.
Track revenue and expenses, manage budget, and monitor financial deadlines from the same platform used for lease administration.
Data migration from existing contract stores
Existing lease agreements and documents need to be uploaded and organized by tenant before the reminder and tracking workflow is useful; plan for this as a discrete onboarding step.
Assigning request ownership by type
Tenant requests route to the right person based on type, so request categories and owners should be defined during setup rather than left as defaults.
Access for finance vs. leasing teams
Decide who needs visibility into contract terms versus who only needs the income and expense view, and set access accordingly.
The published case studies to date document loyalty, signage and wayfinding deployments; none isolates lease and contract administration as the primary outcome measured. See all published deployments.
Walk through how your current contracts, renewal dates and tenant requests would look inside Simplaq before committing to a migration.
Book a lease management walkthroughInstead of a letter or email request (e.g.request for overnight repairs), tenant can send their request directly through the system. All requests are registered and are assigned to the right person based on their type. You can use the system to discuss the latest issues with your tenants. Create posts and your tenants will be able to reply to them.
User-friendly solution for managing contracts, including lease agreements, vendor contracts, and other essential documents. You can conveniently store, organize, and monitor all your contracts in a centralized location, receiving live updates on any modifications and critical dates. Additionally, our app provides automated reminders and alerts, eliminating the risk of missing crucial deadlines or renewal periods.
Simplaq's platform simplifies your document management process by centralizing all your documents in one place, making them easily accessible and shareable with your team. Our app offers the ability to upload and edit documents, streamlining the document management process. With real-time updates and notifications, you can stay informed of the latest version of each document, ensuring you always have access to the most up-to-date information.
Our user-friendly platform simplifies financial management, enabling you to effortlessly manage your finances and monitor critical financial metrics. With our platform, you can easily track your revenue and expenses, manage your budget, and stay on top of important financial deadlines. Our app makes financial management more accessible and streamlined, ensuring your shopping mall operates efficiently and effectively.
Simplaq is trusted by TOP management companies


Simplaq is trusted by professionals from TOP malls























































Head of Retail, CBRE Czech Republic
CBRE
I don't actually see Simplaq as a supplier, but as a progressive and accommodating partner with whom we can flexibly implement and process marketing-digital solutions. I also highly appreciate the innovative and open approach, thanks to which we can cooperate with each other, develop other effective tools, or even brainstorm freely.
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