How to Get Started
Join the dozens of companies already using Simplaq to improve interaction and understanding of their customers.
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A few simple steps to get
started with simplaq
Step 1
Signing the Agreement
The agreement provides a comprehensive overview of the product’s pricing, payment conditions, data confidentiality, security measures, and additional legal facets related to its usage. Within this stage, we establish consensus on all terms, including the Service Level Agreement (SLA).
Step 2
Step 3
Step 4
Testing & Onboarding
Our team will take care of the essential task of onboarding the required data onto the Simplaq platform, streamlining the process for you. This effort ensures a smooth transition and allows you to seamlessly initiate the use of our products, without any additional effort on your part.
Step 5
Our Support
After setup the system, we don’t leave you
Technical Support
This type of support is focused on helping clients with any technical issues they may encounter while using the product. Technical support can include things like troubleshooting, bug fixes, and software updates.
Customer Success
Customer success support is focused on helping clients achieve their business goals with the product. This type of support can include things like strategy sessions, consulting services, and ongoing support to help clients get the most out of the product.
Training and Onboarding
SaaS products can be complex, and clients may need help getting started with the product. Training and onboarding support can include things like product demos, user guides, and tutorials to help clients get up to speed.